FAQ

Prints are shipped via UPS or USPS from our fine art printer partner in Texas. Fulfillment and shipping should take 5-9 business days.

Original artwork is custom packaged and shipped from Richmond, VA. Local pickup is available.

Domestic shipping may take 1-2 weeks. Items are shipped via USPS or FedEx.

International shipping may take 3-6 weeks. Recipient is responsible for all duty/tax payment that may occur.

All prints, original works, and commissioned pieces are final sale.

Please contact Courtney Balson Fine Art contact@courtneybalson.com within 15 days of delivery, if there is an issue with your order.

Please contact Courtney Balson Fine Art contact@courtneybalson.com within 15 days of delivery, if there is an issue with your order. Please take photos of any damaged that occurred during shipping, so a claim can be filed. Damages, refunds, and solutions will be handled case by case.

Please use the contact form on our site, to request a custom print or commissioned art piece. Time and price varies based on scope of request.